Terms of Service

1. Acceptance of Terms

By accessing and using the Celestial Auraa website (the "Site"), you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this Site, you shall be subject to any posted guidelines or rules applicable to such services.

2. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Site.

Prohibited Uses:

• Using the Site in any way that breaches any applicable local, national, or international law
• Copying, distributing, or disclosing any part of the Site in any medium
• Attempting to interfere with, compromise the system integrity or security of the Site
• Taking any action that imposes an unreasonable load on our infrastructure
• Uploading invalid data, viruses, worms, or other software agents
• Collecting or harvesting any personally identifiable information from the Site
• Using the Site for any commercial solicitation purposes

4. Account Registration

To access certain features of the Site, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately if you discover or suspect any security breaches
• Take responsibility for all activities that occur under your account

5. Product Information and Pricing

We strive to ensure that all information on the Site is accurate. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

Pricing Information:

• All prices are in Indian Rupees (₹)
• Prices are subject to change without notice
• We reserve the right to modify or discontinue products at any time
• Promotional offers and discounts are subject to specific terms

Product Descriptions:

While we try to be as accurate as possible, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition.

6. Orders and Payment

By placing an order through our Site, you warrant that you are legally capable of entering into binding contracts.

Order Process:

• All orders are subject to availability and confirmation of the order price
• We reserve the right to refuse any order you place with us
• Your order constitutes an offer to us to buy the products
• Order acceptance is confirmed via email

Payment Terms:

• We accept various payment methods including Credit/Debit Cards, UPI, and Cash on Delivery
• Payment must be received before we can process your order
• For Cash on Delivery orders, payment is made upon delivery
• All payment transactions are encrypted and secure

7. Shipping and Delivery

Shipping times and costs vary depending on your location. Please refer to our Shipping Policy for detailed information about shipping methods, costs, and delivery times.

• We ship throughout India
• Delivery times are estimates and not guarantees
• We are not responsible for delays due to customs, weather, or carrier delays
• Risk of loss passes to you upon delivery

8. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our Return Policy for detailed information about returns, exchanges, and refunds.

General Return Conditions:

• Products must be returned in original condition
• Returns must be initiated within 7 days of delivery
• Some products may not be eligible for return
• Refunds are processed within 7-10 business days

9. Intellectual Property

The Site and its original content, features, and functionality are owned by Celestial Auraa and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

• All content on the Site is our property or the property of our licensors
• You may not reproduce, distribute, modify, or create derivative works without permission
• The Celestial Auraa name and logo are registered trademarks
• Unauthorized use may violate copyright, trademark, and other laws

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

11. Limitation of Liability

IN NO CASE SHALL CELESTIAL AURAA, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

Our liability shall be limited to the maximum extent permitted by law. In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this Site or purchasing products.

12. Indemnification

You agree to indemnify, defend, and hold harmless Celestial Auraa and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

13. Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.

14. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

15. Contact Information

Questions about the Terms of Service should be sent to us at: